The Acorn Group is London’s largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations.



Ask The Experts

Popular Answers

Here are some of our most frequently asked questions, along with some more obscure ones too. If you can’t find what you’re looking for here, you can also connect directly with any of our panel of experts using the ‘Ask The Panel’ section on the right.

Note: any questions subsequently used on our FAQ page are completely anonymised.

Recently Added Questions


I’m going abroad and want to rent my property out?


Firstly check that your lease allows you to sub-let; you may need to get the landlord’s consent.  You will also likely need to get permission from your lender if you have a mortgage on your property. The most common type of tenancy is an Assured Shorthold Tenancy (AST), it would usually be for a fixed term such as 6 or 12 months.

Estate Management

The upstairs flat is leaking into mine, what can I do about this?


This is a common problem in blocks of flats. Firstly, knock on your neighbour’s door to let them know. If it’s a leak from one of their appliances or their pipework, they will need to fix this. If your neighbour is uncooperative, alert your managing agent or landlord, as they should be able to assist.  If any of your belongings or your property is damaged, you may be able to make a claim on your contents insurance or the landlord’s buildings policy.

Estate Management

My neighbour is playing music until early hours of the morning, what can I do?


Your lease will likely contain a covenant about causing nuisance or annoyance to others in the building and it is normally the landlord who has the power to enforce the covenants in the lease although sometimes it can also be the leaseholder.  However, it is unlikely that a court will evict a leaseholder for being noisy.  So firstly, try to have a quiet word with your neighbour and if things don’t improve keep a record and ask your local authority to assist.

Estate Management
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