Once your offer has been agreed in principle with the landlord and you have paid your holding deposit to secure the property.

You will then be supplied with a copy of the Energy Performance Certificate (EPC). This gives the property an Energy Efficiency Rating from A (most efficient) to G (least efficient) and is valid for 10 years.


tickbox  Paperwork

We will need the following to be completed within 48 hours of your offer being agreed; otherwise the property will be put back on the market until we receive what we need to progress your application:

Each occupier (18 years and over) must complete an online application so that references can be obtained; we use a third party referencing agency.

Bank Statements 
Each occupier may be asked to provide copies of their last 3 months’ bank statements.

Photo ID
Each occupier must provide photo ID and proof of address such as utility bill, council tax bill, UK driving licence, mortgage statement (there are certain documents we cannot accept such as provisional driving licence, mobile phone bills, credit card statements).

Right to Rent
Each occupier must attend our office in person with each of their original acceptable documents to show they are allowed to live in the UK; copies of the documents will be certified by us and held on file. Acceptable documents for Right to Rent checks are published by the Home Office; more information about Right to Rent checks can be found at 

tickbox References

You will receive an introductory call from our head office lettings team; they will re-confirm the details of your tenancy application (subject to contract) and will update you on the progress of your references. In some instances, to avoid a delay in the start of your tenancy, we may ask you to assist in chasing your employer or landlord for a reference.


tickbox The Agreement

You will be sent the tenancy agreement (subject to contract). It is important that you carefully review the content of this contract and that all parties sign where indicated. The agreement must be returned to us as quickly as possible to avoid delay in the start of your tenancy.


tickbox Move-in Monies

When we have received a satisfactory reference report for each tenant and this report is approved by the landlord; you will be asked to pay all move-in monies (in cleared funds) at least 2 working days prior to the tenancy start date.

Once these steps have been completed, we will arrange a check-in time and make an appointment for you to collect the keys from our office. We would suggest you do not book your removal van until your references have been accepted by the landlord and you have a confirmed move-in time.


Thinking of letting but dont know where to start?
Read and download our free Tenancy Guide here

Rent with confidence knowing you are protected. View our Client Money Protection Certificate here.

You can view conduct and membership rules of our Client Money Protection scheme here.


Thinking of letting but dont know where to start?

Read and download our free Tenancy Guide here