Ask The Experts

Question #115

The upstairs flat is leaking into mine, what can I do about this?

This is a common problem in blocks of flats. Firstly, knock on your neighbour’s door to let them know. If it’s a leak from one of their appliances or their pipework, they will need to fix this. If your neighbour is uncooperative, alert your managing agent or landlord, as they should be able to assist. If any of your belongings or your property is damaged, you may be able to make a claim on your contents insurance or the landlord’s buildings policy.

#estatemanagement #leaking

#115

Answered by

Jennie Bunting

Estate Management

Jennie joined The Acorn Group when she was in her 20’s and over the years has gained hands-on experience in both the property and block management sectors, heading up both divisions and as Director of Estate Management for the last 15 years.