Acorn Estate Management is a member of The Association of Residential Managing Agents, the only trade body in England & Wales to focus exclusively on matters relating to the management of residential leasehold blocks of flats.
All members of ARMA agree to adopt and abide by ARMA's principal objectives and undertake to comply with the codes of practice issued by the Association and the Royal institution of Chartered Surveyors (RICS). We received ARMA-Q status in 2014 and are audited regularly by RICS to ensure we are complying with the code of conduct.
In 2004, The Acorn Group merged with MAP Chartered Surveyors, one of the leading independent surveying specialists in the South East. MAP are full members of the Royal Institution of Chartered Surveyors, the world’s leading professional body for qualifications and standards in land, property and construction.
Acorn Estate Management work within the regulatory framework of the RICS Residential Management Code which covers legislative requirements and best industry practice.
The Property Ombudsman
Acorn Estate Management is a member of The Property Ombudsman (TPO), which provides a free, fair and independent service for dealing with unresolved disputes. By appointing an agent who is a member of TPO, you can be confident about your agent’s approach in its dealings with residential property management in the UK.
The Acorn Group is also a member of The Association of Residential Letting Agents (ARLA Propertymark), The Tenancy Deposit Scheme (TDS) and is approved by the Office of Fair Trading (OFT). We fully comply with Data Protection requirements and are subject to the General Data Protection Regulation (GDPR), which includes compliance with a number of enhanced data protection principles. The Acorn Group are registered with the Information Commissioner’s Office (ICO).