The core ethos of the brand was always about putting customer service and client satisfaction as a priority over profit – something that we stand by to this day.
Throughout the eighties and nineties, we opened up additional offices in Greenwich, Lee, and Blackheath Standard.
Proud of our local reputation for being THE agent for Greenwich & Blackheath, our focus was always on these core areas, rather than expanding further afield.
In 2012, Acorn – an agent that covered much of South East London – saw the opportunity to acquire the John Payne from the owner and keep everything that had made it so special, and popular with the locals unchanged.
Acorn invested heavily, updating all the technology and providing previously unheard of marketing budgets to the branch managers. In addition, they brought John Payne into the Acorn family, allowing staff to market client’s properties throughout the entire branch network, and vice versa, as well as being able to offer the full range of additional services provided by the rest of the group.
This proved such a successful approach, that it warranted opening another John Payne office in East Greenwich to cope with the demand.
Today John Payne is an integral part of the multi-brand approach of The Acorn Group. It covers Blackheath, Greenwich, Westcombe Park, Lee, Shooters Hill, Charlton, Hither Green, Lewisham, and Brockley.