Ask The Experts

Steven Morton

Residential Sales

Steven has worked in property sales for over 11 years. He started his career at Acorn aged 23 in our central London offices and has developed an expert knowledge of the London and Kent property market. Steven now the heads up our estate agency sales division along with our corporate sales team.

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Questions Recently Answered by Steven

Will l still have to pay the agents’ fees if my property does not sell or I take it off the market?

Unlike some agents, we do not charge any form of fee if you withdraw your property from the market. You will only be liable to pay our fees if we introduce a buyer who exchanges contracts. Estate agents have traditionally funded the cost of marketing property on a ‘no sale no fee’ basis. Our terms of business are based on the guidelines recommended by the Office of Fair Trading and will be confirmed to you in writing before we commence marketing your property.

#sales #fee #fees #oft #officeoffairtrading #ombudsman #charges

If I give you a key to my home will you accompany buyers to view?

Yes. Many owners prefer to leave keys with us for daytime viewing appointments, and we will always accompany potential purchasers. Keys are security coded and are never released without your prior authority to do so.

#sales #keys #key #viewings #viewing #security

Should I be present during viewings of my property?

However hospitable you may be, most buyers feel more at ease when the owner is not present, and less like they are invading someone else’s home. They are also more likely to be honest with their feedback, which is vital to the selling process.

#sales #viewings