Ask The Experts

With the pandemic still very much a concern we have totally changed our sales process. Prior to March 2020 the majority of appointments would take place face-to-face but now almost all of our meetings are conducted via zoom or over the phone. The brokers all have zoom facilities and operate from a COVID secure hub to facilitate this. If you would, however, like to meet us in person then we have a number of locations around London and Kent in which to do so.

We have over 25 years experience as a brokerage and pride ourselves on providing tailored and specific recommendations. Our commitment to you is that we will search the entire UK mortgage market to find you the most cost effective solution based on your current personal and financial situation and your future plans.

We work with over 200 lenders and they all have busy periods throughout the year which we monitor daily. When we assess your financial and personal situation, we will also find out how quickly you need a mortgage offer in order to meet the expectations of your vendor and the other people in the chain. If it is a remortgage we would assess how quickly you need the money. We would then recommend a lender that can transact within the timeframe that you require. If all the documents are provided and the lender does not have a delay we would hope to have an offer within 10 working days. We do have examples where this has been as little as 36 hours from the point of application, but also examples where complex cases have taken longer than 10 working days. We do have a fantastic back office team who manage applications from the point of application to ensure your mortgage offer is produced as quickly as possible.