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Jennie Bunting
Estate Management
Jennie joined The Acorn Group when she was in her 20’s and over the years has gained hands-on experience in both the property and block management sectors, heading up both divisions and as Director of Estate Management for the last 15 years.

Go ahead, ask Jennie anything!

Note: any questions subsequently used on our FAQ page are completely anonymised.

Questions Recently Answered by Jennie

Q.

My neighbour is playing music until early hours of the morning, what can I do?

A.

Your lease will likely contain a covenant about causing nuisance or annoyance to others in the building and it is normally the landlord who has the power to enforce the covenants in the lease although sometimes it can also be the leaseholder.  However, it is unlikely that a court will evict a leaseholder for being noisy.  So firstly, try to have a quiet word with your neighbour and if things don’t improve keep a record and ask your local authority to assist.

Q.

The upstairs flat is leaking into mine, what can I do about this?

A.

This is a common problem in blocks of flats. Firstly, knock on your neighbour’s door to let them know. If it’s a leak from one of their appliances or their pipework, they will need to fix this. If your neighbour is uncooperative, alert your managing agent or landlord, as they should be able to assist.  If any of your belongings or your property is damaged, you may be able to make a claim on your contents insurance or the landlord’s buildings policy.

Q.

I’m going abroad and want to rent my property out?

A.

Firstly check that your lease allows you to sub-let; you may need to get the landlord’s consent.  You will also likely need to get permission from your lender if you have a mortgage on your property. The most common type of tenancy is an Assured Shorthold Tenancy (AST), it would usually be for a fixed term such as 6 or 12 months.

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