Ask The Experts

Question #89

What if there are maintenance issues or breakdowns at the property?

Where we are managing on your behalf, tenants will inform us of any issues and we will get one of our approved contractors to visit and make recommendations. If the job is extensive, then we will provide three quotations for you to choose from. Our contractors are subject to strict standards and turnaround times to ensure both tenant and landlord satisfaction. We will deduct any costs for works from the monthly rent. In the event of an emergency that occurs out of hours, we have a 24hr contact line that tenants can call and contractors will be sent to secure/deal with the emergency and report on any further action that is required.

#propertymanagement #landlord #maintenance

#89

Answered by

Paul Deveney

Residential Landlords

Paul has worked in lettings for over 20 years and prides himself on his wealth of experience and knowledge. He is now the head of lettings, and one of the main board of directors at The Acorn Group.