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The Acorn Group is London’s largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations.

About The Acorn Group Free Residential Valuation Free Commercial Valuation
 

Landlord rent cover with Premier Service

We understand how important financial security is to landlords. That's why we offer a Premier Service. Our Premier Service will result in The Acorn Group managing and paying the related legal costs incurred on behalf of you, the landlord, in prosecuting or defending the proceedings where the tenant has:

  • Left the property in disrepair
  • Failed to vacate the property in accordance with the tenancy agreement
  • Materially breached the terms of the tenancy agreement in a manner that is capable of legal address
  • Failed to pay the rent due under the tenancy agreement
  • Issued proceedings against the landlord for a property or tenancy related matter

Get in touch with your local branch and start protecting yourself and your finances today.

Premier Service *Terms and conditions apply

The case studies below are taken from real Premier Service cases and based on practical experiences of possession proceedings.

Case study: Court Error and Bailiff Failure

Premier Service Value Delivered: £20,000

Following possession, enforcement was delayed by court backlog and an administrative error that resulted in the bailiff attending the wrong property.

How we supported the landlord

- We identified the court error and managed corrective action
- A lawful alternative strategy was recommended to avoid restarting proceedings
- All legal and enforcement costs were absorbed by us
- Rental income support continued during the extended possession process in line with the service terms

Possession was achieved without further hearings or re-issued proceedings. Without the Premier Service, the landlord would have faced renewed enforcement action, additional legal costs and further loss of rental income.

Case study: Five Hearings and Significant Arrears

Premier Service Value Delivered: £28,745

A highly contested case involving disputed arrears, vulnerability claims and multiple attempts to suspend eviction.

How we supported the landlord

- We managed all tenant communication centrally
- Five hearings were coordinated through the service
- Evidence, counsel and enforcement were managed end-to-end
- Legal and enforcement costs were absorbed by us
- Rental income support was provided throughout the possession process

Possession was enforced via bailiff and significant arrears were awarded by the court. Without the Premier Service, the landlord would have faced extended proceedings, repeated hearings, escalating legal costs and prolonged income loss.

Case study: Counter-Claims and Appeals Managed to Conclusion

Premier Service Value Delivered: £27,411

The tenant raised counter-claims relating to deposit handling, property condition and eviction, alongside multiple appeals.

How we supported the landlord

- We coordinated legal strategy to respond to counter-claims
- Disputed sums were addressed pragmatically
- Appeals and enforcement were managed by us
- Legal and enforcement costs were absorbed by us
- Rental income support was provided throughout the possession process

Possession was enforced via bailiff, with no adverse judgment against the landlord. Without the Premier Service, the landlord would have faced prolonged litigation, legal expense and income loss.

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